Depending on whereabouts in the world you live, you might have additional charges added onto your order by your local authority. These charges are not related to us and we hold no control over them. The charges are import taxes that can be added on by customs agency's of your country. There may also be additional taxes and charges added on by your local authority.
It is your responsibility as the customer to find out about the possible charges before ordering from us. The charges are your responsibility and will not be paid by us.
Majority of our orders do not have additional fees applied, so it is very unlikely that yours will have additional charges applied. However you should still find out about them before you order with us.
Most of our orders are shipped from China, so will be delivered via an international delivery method. Some orders may also be shipped from the United Kingdom.
If your order has had extra fees added on by your local authority, you will be contacted by them normally via a letter requesting a payment.
If you have any questions then please contact us as we will be more than happy to assist you.